Presale service: 

Twenty four hours & 7 days online consultant service. Your inquiry is welcomed at anytime.

After-sale Service:

Engineer can be sent oversea for machine repairing & teaching (a door to door service). New machinery guarantee period 1 year or within 2000 working hours

Plus a 24/7 online service for your solution.

FAQ：
 
Q: What kind of company are you?
 A: We are special manufacture & exporter for crawler excavator and excavator digger and excavator attachments. Provide OEM service for whole excavator machinery and attachments.
 
 Q: Where are your factory and office locate? 
A: Both of our office and factory are located in Changsha City,China, which is the Capital of Hunan Province;Welcome you to visit us
 
 Q: How can I trust your company and products, and what can you offer me?
 A: Although we are new export company,but we had deal business in this line more then 15 years in domestic market and we are member of China Construction Machinery Association.
B: We can provide OEM service for whole new crawler excavator machinery at factory price & 1year quality guarantee after clients received goods. Product CE certificate and Factory ISO90001 /ISO14001 certificate.
C: Our ultimate goal is to establish a long term WIN-WIN cooperation with our clients
 
Q: What payment terms do you accept?
A: We prefer T/T (30% deposit, 70% balance See Copy B/L paper) and L/C. For other payments please advise.
 
 Q: How is the excavator transported?
A: We mainly transport the machines by roro-ship/bulk shipment. For container shipment multiple mini excavators or single small excavator can be loaded into one container.
 
 Q: Can you supply the spare parts or the loader attachment?
 A: Yes, we can. Any of the machine part and attachment can be provided, and all of them are directly from factory.