Q: Are all your pictures real?

All our pictures are taken from real sample wedding dresses. There might be different in color, because of the computer monitor settings. With the difference in the measurement method, please allowed 1~2 cm in size deviation.

Q: What's your MOQ? Do you accept custom-made, do I need to pay you extra cost for it?

We do not have MOQ for wedding dresses. We accept custom-made service free of charge, but it will take *0~*0 days to finish it.

Q : Can I modify your designs,such as add sleeve, change the lace, change the zipper to lace up, etc?

Yes, you can modify our designs, but our designers would check if the dresses can be modified as what you want. You also need to pay the extra cost for the modification.

Q:Is OEM service available for you? Can you put my labels on my dresses?

OEM service is available by us, all our wedding dresses are without labels. If you want to put your own labels, You may send your labels to us or we can help you make your labels in China by our labels suppliers with MOQ requested which cost will be covered by you.

Q:What's your delivery and payment?

It will take 4~6 weeks for few samples; 5~7 weeks for *****0 pieces regular orders. We will do our best to help you if you need the dresses urgently. 3 - 7 days by DHL, Fedex or UPS from Chia to your office.

*0% deposit before prodcution; *0% rest before shipment byBank TransferorWestern Union.

Q: What if the quality problems occur? Who will bear the shiping cost if my dresses need to be modified?

We will bear all the shipping cost if the products are not as advertised.You have 7 days to contact us and *0 days to return it from the shipment received date for quality problem. If this item is in your possession over 7 days. It is considered used and we will not issue you a refund or replacement. There are no exceptions!

Q: What if the dresses you made do not satisfy me and I don't want the dresses?

Upon receipt of the item in its original condition and packaging with all components and accessories included, we will refund you buying amount or you may choose to have a replacement.

Please read carefully above listed policies as we will consider you have agreed all of them upon ordering on tradekey.

About feedback

We maintain high standards of excellence and strive for **0% customer satisfaction! Feedback is very important. We request that you contact us immediately before you give us natural or negative feedback so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them.