Packaged by Polybag and Double corrugated box( Level A),

Information of package printed in English or other language required.

Every package is offered with English installation instruction and pictures.

Shipping terms by sea or air, Express like the DHL, UPS, FedEx, TNT. Samples can be sent out within 3 days, while mass orders within *0 days after deposit been confirmed.

1. One of our Designer got Red dot Design Award Winner ***2.

2. Your inquiry will be repied in *4hrs.
3. Well-trained and experienced staffs to answer your enquires in fluent English.
4. OEM&ODM or customized lightings is available, Designing service also OK.
5. Distributoership are offered for your unique design and our current models.
6. Protection of your sales area, ideas of design and other private information.

Zhejiang ShineLight Technology Co., Ltd located in Hangzhou. Being one professional LED lighting manufacturer, integrating Research and Development, productions.

With product catalogue include: LED pendant lighting lamps, LED wall lighting lamps, LED ceiling lighting lamp, LED high bay lightings ect. We produces fixtures in a variety of materials that are UL,CSA and CE approved.

- Question: Do you offer DESIGN service?pendant light

Answer: Yes, we have our own design team, with Red dot Design Award Winner ***2.

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- Question: May I choose the length of lifting rope?

Answer: yes, every lifting ropes length can be adjust, thus one lamp can make different styles . led pendant light

-Question: What is the Minimum Order Quantity(MOQ)? led pendant light

Answer: 5 pcs per model. led pendant light

- Question: How much do I need to pay for your OEM service? led pendant light

Answer: No need to pay extra cost for our OEM service if order qty over **0pcs. The OEM cost is already included in our prices. led pendant light

- Question: Whats the leading time? (How long do you need to prepare my goods?)led pendant light

Answer: 3 days for sample orders. ****0 days for mass production orders (based on different quantities).

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- Question: How will you deliver my goods to me?led pendant light

Answer: By air and sea. In the mean time. International Expresses like DHL, UPS, FedEx, TNT to enable customers get goods earlier.

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- Question: How long do I need to wait before my goods arrive? led pendant light

Answer: **7 days for air transportation, **5 days for international express. ****0 days for sea transportation.

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- Question: Can you put my brand name (logo) on these products? led pendant light

Answer: Yes, no problem. OEM service is an important part in our business. led pendant light

- Question: What payment method do you accept? led pendant light
Answer: T/T, Paypal, Western Union etc.

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- Question: What certificates do you have? led pendant light
Answer: All of our products are with UL / CE. led pendant light

- Question: What is your product quality? led pendant light
Answer: Raw materials purchased from qualified suppliers. With strong quality control team according to AQL standard.
Our quality control line including IQC~IPQC~FQC~OQC.
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- Question: What is your waranty? led pendant light
Answer: Our warranty is 5 years after delivery.

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-Question: Whats the brand of LED chip?

Answer: Epistar chip. led pendant light