Call Center Outsourcing

الوصف

MP Telecom understands that good Customer Service will bring customers back and inspire them to share with others their positive experience with you. Therefore, we offer dynamic support for all your Inbound communications with our contact center outsourcing service.

Description

Our managed service for inbound calls include but not limited to:
- Phone Answering Services
- Email/chat answering services 
- Product Information Request 
- Complaint resolutions

Our system allows you to choose the communication channels that you want to interact with your customers
- Telephone: Phone calls, faxes, voice mails, SMS
- Internet: Email, web chats, web instant questions, web callbacks, web collaboration

Why outsourcing service?

- You can improve customer service
- You can save overhead
- You can increase your bottom line

Why managed service with us?

- We will handle your clients with great care and diplomacy.
- We take the time, effort and investment on the front end, learning all about your operations and understanding every aspect of your business

Contact me:

Skype: chjatrang

Mobile number: **4 ***6 **1 **9