Description

MaiorChina has more years experience in Queue Management and has in-depth process knowledge of optimization of customer flow with financial institutions, the public sector, health care and retail optimizing customer flows improves customer service and creates a more relaxed atmosphere for both customers and staff, it also optimizes staffing costs, increases revenues and gives our clients added value by maximising profitability . we call this overall process customer flow management we export the concept of Customer flow management *-managing the flow of people and related information from entry to the point-of-sale or specific service area.